Return & Refund Policy

At Bambiora, we want you to shop with confidence. If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order.

1. 30-Day Return Policy

You may request a return within 30 days from the date your order is delivered.

To be eligible for a return, the item must be unused, in its original condition, and include its original packaging, tags, and accessories where applicable.

Certain products may not be eligible for return due to hygiene, safety, personalization, or other product-specific reasons. Any applicable restrictions will be clearly stated on the relevant product page.

2. No Restocking Fee

Bambiora does not charge a restocking fee.

Eligible returns will not be subject to any restocking deduction.

3. Refund Policy

Once an approved return is received and inspected, we will process the eligible refund within 15 business days.

Refunds will be issued to the original payment method used for the purchase.

After we process the refund, your bank or payment provider may require additional time to make the funds available in your account.

4. Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.

Please provide your order number and clear photos of the item when applicable. We will review the issue and determine the appropriate resolution, which may include a replacement, return, or refund.

Please contact us before sending a damaged, defective, or incorrect item back.

5. Return Shipping

For returns due to a change of mind, incorrect selection, or simply no longer wanting the product, the customer is responsible for the return shipping cost unless otherwise stated by Bambiora.

For damaged, defective, or incorrect items, please contact us before returning the product so we can provide the appropriate return instructions.

6. Customer Responsibility

Customers are responsible for providing a complete and accurate shipping address and for the proper care and use of products after delivery.

Damage resulting from misuse, improper handling, accidents, normal wear and tear, or failure to follow product instructions may not qualify for a return, replacement, or refund.

This does not affect your rights regarding products that arrive damaged, defective, or incorrect.

7. How to Request a Return or Refund

To request a return or refund, please contact us by email:

support@bambiora.shop

Please include:

• Full name

• Order number

• Email address used for the purchase

• Reason for the return or refund

• Photos or other relevant information, when applicable

Our customer support team will review your request and respond as quickly as reasonably possible with the next steps.

8. Contact Us

For questions regarding returns, refunds, orders, or products, please contact us at:

Email: support@bambiora.shop

We are committed to providing a clear, fair, and straightforward shopping experience for every Bambiora customer.

Bambiora — Thoughtfully chosen for little ones.